Maksim
Head of the company
Maksim
Good day! My name is Maksim, I am the head of the company PROMTIS. Write to me for a consultation!
19:7
Maksim
Head of the company
Maksim
Good day! My name is Maksim, I am the head of the company PROMTIS. Write to me for a consultation!
19:7
Soft
Mobile Development
Workplaces for Employees
For whom and what problem do we solve For companies where employees are often away from the computer: managers, craftsmen, warehouse workers, couriers, shift personnel. They need to be able to work from their phones as effectively as from their desktops. What exactly do we do - We design mobile workplaces for specific roles: manager, craftsman, courier, warehouse operator, etc. - We implement key scenarios: * creating and processing requests, orders, tasks; * recording statuses, photos, comments; * checklists and forms for inspections, acceptance, issuance. - We provide offline mode where connectivity is unstable. - We set up notifications and reminders based on events and SLAs. Results and Metrics - Employees are less dependent on the office/PC. - Response time to requests and orders is reduced. - Fewer "lost" tasks and verbal agreements. - Management sees what is really happening "in the field". Methodology - We start with mapping work scenarios: what the employee does throughout the day and what can be transferred to mobile. - We design the interface for "big thumbs", not for mouse use: minimum fields, maximum hints and quick actions. - We design so that the mobile application is part of the overall system, not a separate toy — we think about integrations and data from the start.
Why is it Important to Create an Evergreen Content?
For whom and what problem do we solve
For companies with recurring customers (retail, services, B2B suppliers) that rely on retention and repeat sales, and want to reduce the load on call centres and account managers.
What exactly do we do
- Develop customer‑facing applications with a personal account: profile, order history, statuses, documents.
- Implement key journeys:
* placing new and repeat orders;
* payments, invoices, bonuses, cashback;
* booking appointments and reservations;
* support tickets and in‑app chat.
- Build in loyalty programmes: tiers, points, promo codes, push campaigns.
- Connect payment providers and behaviour analytics.
Results and metrics
- Growth in repeat purchases and customer LTV.
- Reduced workload for call centre agents and account managers.
- A much clearer picture of customer behaviour (what they view, what they buy, where they drop off).
Methodology
- Design the app around concrete business metrics: order frequency, user activity, conversion from pushes, etc.
- Provide flexibility for marketing: banners, promotions, segments, push campaigns without involving developers each time.
- Architect a single customer data centre so the mobile app doesn’t live separately from the website, portal and offline touchpoints.
For Managing Business Processes
For whom and what problem do we solve For department heads, ROPs, operational directors, and process owners who need to manage processes "on the go": approve, control, start, and stop. What exactly do we do - We create mobile applications that allow: * approving requests, invoices, contracts, purchases; * starting and stopping business processes (approval routes, tasks, incidents); * managing task queues, assigning responsibilities, redistributing workload; * viewing funnels and statuses of processes in real-time. - We implement push scenarios: "you have a request for approval", "task deadline is approaching", "process has stalled". - We add flexible filters and search options for processes, tasks, documents. Results and Metrics - Reduction in approval times and process downtimes. - Fewer "stuck" tasks that get lost between emails and messengers. - Managers effectively manage processes, rather than "catching up" post-factum through reports. Methodology - We start with a model of processes: what stages, roles, statuses, control points. - We determine what is critical to see and do from a phone, and what can be left for desktop only. - We create an interface that speaks the language of processes ("pending approval", "awaiting performer", "critical SLA"), not tables and codes.
For Collecting, Storing, and Processing Data
For whom and what problem do we solve For companies where it is important to collect data from the real world: measurements, photo documentation, surveys, inventories, equipment monitoring, field audits, merchandising, etc. What exactly do we do - We develop mobile solutions for: * surveys and questionnaires (clients, staff, partners); * inventory and accounting (warehouses, retail outlets, equipment); * photo and video documentation of objects, defects, completed work; * geotagging and tracking (coordinates, routes, visitation points). - We set up data structures and reference books: what and how we record. - We implement offline mode with safe synchronization when the internet is available. - We add basic data processing on the application or server side: validation, calculations, aggregations, preliminary analytics. Results and Metrics - Field data enters the system quickly and without manual transfer. - Fewer errors and manipulations: data is tied to time, place, user. - The ability to build analytics and optimize processes based on the real picture, not assumptions, emerges. Methodology - We start by answering the question: what decisions should be made based on the collected data. - We design forms and scenarios so that it is as easy as possible for employees "in the field" to fill in the required data. - We think through the entire chain: collection → delivery → storage → processing → analytics, so that data does not get stuck at any stage.
Access to Data and Analytics
For whom and what problem do we solve For owners, general and operational directors, heads of departments who need a quick understanding of the business picture without entering heavy BI systems and reports. What exactly do we do - We design mobile dashboards and reporting: * sales, margin, receivables; * loading, production, logistics; * key operational KPIs. - We implement widgets and indicator streams: "what is important right now". - We set up alerts based on thresholds and events ("plan not being met", "sharp increase in returns"). - We provide drill-down to details, but in a convenient mobile format. Results and Metrics - Management is less dependent on "send the latest report" from analysts. - Decisions are made faster, based on current data, not last week's exports. Methodology - We define a set of key indicators for each role and management level. - We create mobile screens where one action = one specific answer: "how much now", "where did we fall short", "who is responsible". - We take care of performance and security: aggregations, caching, access control, encryption.